If you have any questions concerning the web application and the survey or if you want to leave general feedback, please use the following email address: feedback@bpmn-selftest.org

This web application was developed by M.Sc. M. Schrepfer, B.Sc. J. Wolf and Prof. Dr. Jan Mendling and is kindly hosted by camunda services GmbH. The survey resulted from the close collaboration of Prof. Dr. Jan Mendling from the Institute of Information Systems of Humboldt-Universität zu Berlin and Assoc.-Prof. Dr.ir. Hajo A. Reijers from the Information Systems Group of Technische Universiteit Eindhoven. Contact information can be found below:

	Prof. Dr. Jan Mendling Humboldt-Universität zu Berlin (Website) School of Business and Economics Institute of Information Systems Spandauer Straße 1, 10178 Berlin, Germany Email: jan.mendling@wiwi.hu-berlin.de Phone: +49 (0)30 2093 5805 Fax: +49 (0)30 2093 5741 Web: www.mendling.com
	Assoc.-Prof. Dr.ir. Hajo A. Reijers Technische Universiteit Eindhoven (Website) School of Industrial Engineering Information Systems Group P.O. Box 513, Pav. D-14, 5600 MB Eindhoven, The Netherlands Email: h.a.reijers@tue.nl Phone: +31 (0)40 247 36 29 Fax: +31 (0)40 243 26 12 Web: http://www.reijers.com
	M.Sc. Matthias Schrepfer Humboldt-Universität zu Berlin (Website) School of Business and Economics Institute of Information Systems Spandauer Straße 1, 10178 Berlin, Germany Email: matthias.schrepfer@wiwi.hu-berlin.de
	B.Sc. Johannes Wolf Humboldt-Universität zu Berlin (Website) School of Business and Economics Institute of Information Systems Spandauer Straße 1, 10178 Berlin, Germany Email: johannes.wolf@wiwi.hu-berlin.de

Quality issues and process modeling understanding have been recently discussed from various angles. Many of our research papers stem from collaboration with colleagues from TU Eindhoven, QUT Brisbane, and Uni Innsbruck.

J. Mendling, H.A. Reijers, W.M.P. van der Aalst:
Seven Process Modeling Guidelines (7PMG).
Information and Software Technology (IST). 2009. Elsevier B.V.
http://is.ieis.tue.nl/staff/hreijers/H.A.%20Reijers%20Bestanden/preist.pdf

J. Mendling, H.A. Reijers, J. Recker:
Activity Labeling in Process Modeling: Empirical Insights and Recommendations.
Information Systems (IS). 2009. Elsevier B.V.
http://is.ieis.tue.nl/staff/hreijers/H.A.%20Reijers%20Bestanden/IS611_acceptedManuscript.pdf

D. Fahland, D. Lübke, J. Mendling, H. Reijers, B. Weber, M. Weidlich, S. Zugal:
Declarative versus Imperative Process Modeling Languages: The Issue of Understandability.
In: 10th Workshop on Business Process Modeling, Development, and Support (BPMDS 2009) and 14th International Workshop on Exploring Modeling Methods in Systems Analysis and Design (EMMSAD 2009), Lecture Notes in Business Information Processing Volume 21.
http://is.ieis.tue.nl/staff/hreijers/H.A.%20Reijers%20Bestanden/emmsad09.pdf

J. Mendling:
Empirical Studies in Process Model Verification.
LNCS Transactions on Petri Nets and Other Models of Concurrency (ToPNoC). Special Issue on Concurrency in Process-Aware Information Systems. 2009. Springer-Verlag.
http://www.mendling.com/publications/ToPNoC-Mendling-final.pdf